4 Questions to Ask Before Hiring a Lawn Care Company

A gardener trims the grass in a garden filled with shrubs and plants.

Keeping your lawn in great shape can be time consuming, especially if you have a complex landscape or large property. Hiring a professional lawn care service can reduce stress, time spent, and physical labor, but that means picking the right company for your residential or commercial needs.

To ensure you hire the right professionals for the job, it’s important to ask the right questions concerning their qualifications, experience, and approach to lawn care and landscaping. Their answers can reveal whether they’re a good match and bring peace of mind that you’re making a sound investment.

1.      How much experience does your company have?

Ask how long a lawn care company has been in business, how many clients they’ve worked with, and if you can see references or testimonials. Learning about a company’s overall offerings is helpful but knowing how long they’ve been providing these services and how satisfied their clients are tells the whole story.

Experience goes deeper than the company at the surface level. Knowing who personally will take care of your lawn is equally as important as what they plan to do. Inquire about the experience and training of the company’s technicians or specialists and ask if each member of the company is licensed and insured.

2.      What services are included, and which are extra?

You can avoid the shock of a higher bill down the line by confirming the services you need are included in the lawn care service plan. Ask about mowing, fertilization, weed control, and any other services your outdoor space needs like soil testing, aeration, and overseeding. These extras aren’t needed often, but they can keep your lawn healthy if administered properly.

Knowing what counts as an add-on is an effective way to decide if the company will try to upsell you on services you’ll eventually need later. Don’t forget to ask how often the company will care for your property and which services will be included each time. That way, there won’t be any surprises.

3.      How does your company control weeds and pests?

There are countless solutions available for keeping a lawn free of overgrowth and pests, but the option chosen by a lawn care company may not match up with your personal preferences.

Discuss the fertilizers, herbicides and pesticides they use and ask if they have any chemical-free options. Toxic substances could harm pets, children, and plants and should be avoided. Ask if they use preventive methods to stop weed growth and infestations before they occur or if they only address these after they occur.

4.      What will happen if I have a question or concern?

Knowing how to reach your lawn care company is crucial when it comes to rescheduling, payments, and complaints. Whether it’s via phone, email, or text, knowing how the company prefers to communicate up front can save a lot of headaches.

Mistakes can happen even with the best intentions, whether it’s the company’s or yours. Ask the lawn care service provider how they report and rectify damage. Their answer will determine if they hold themselves accountable for mistakes and act responsibly to repair the damage.

Check customer testimonials to confirm the company’s claims and get real-world feedback on how responsive they were to communication and how mistakes were handled.

Making an Informed Decision

Hiring the right lawn care company requires more input than simply selecting the first name you come across. Learning more about a company’s qualifications, services, products, and availability can help you decide if it’s a good match for your needs.

WBS Lawn Service has years of experience perfecting outdoor spaces for our clients. From weekly lawn maintenance to fertilization and aeration, we’re prepared to tackle any project and make your dream outdoor space a reality. Contact us today to learn more about our attention to detail and dedication to creating your ideal lawn.

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